Yes, we offer free shipping for all domestic orders over $99. Unfortunately, international shipping is not covered under this policy​.

Yes, we ship internationally. However, international orders are not eligible for free shipping and may be subject to customs fees, which are the responsibility of the Artiforms​.

Shipping times vary based on your location. Typically, domestic orders arrive within 5-7 business days. International shipping times depend on the destination country.

Yes, once your order ships, you will receive a tracking number via email to monitor your package's progress.

We have a 30-day return policy. If you're not completely satisfied with your purchase, you may return it within 30 days from the delivery date for a full refund​.

To initiate a return, please contact our customer service team with your order details. They will provide you with a return authorization and instructions.

Yes, items must be returned in their original packaging and in relatively new condition. We reserve the right to refuse returns that do not meet these conditions.

Changes to an order can only be made if it has not yet been processed. Please contact our customer service team as soon as possible for assistance.

In the rare event of damage during shipping, please notify us immediately and include photos of the damage. We will resolve the issue promptly by offering a replacement or refund.

Yes, some of our products, like the Horizon Monitor Stand, require minimal assembly. All necessary tools and detailed instructions are included in the package​​.

The open design of the Horizon Stand provides ample space for storing keyboards, notebooks, or other desk accessories, helping to keep your workspace organized​.

Clean your product with a soft, damp cloth and avoid harsh chemicals or abrasives. Regular dusting and polishing with wood-friendly products will maintain its natural beauty​​.